SNIA Storage Networking Sales Qualification Workshop
Course Number: I175
Course Description:
This course will prepare you to successfully complete the on-line SNIA Qualified Sales Professional 2005 Exam. This workshop is for Storage/SAN Sales Professionals who have little knowledge of general storage networking concepts and solutions. This workshop spends more time discussing basic storage networking concepts then the SNIA Storage Networking Sales Qualification Seminar. The seminar is specifically geared to Professionals that already have a general knowledge of Storage Technology.
The course covers the same topics as the SNIA Storage Networking Foundations but covers them at a level appropriate to a Sales Professional.
The Workshop extends the amount of time spent on each topic specifically to ensure that basic concepts are covered. In addition, a workshop is added after every module to reinforce the lecture material. In the workshops the students will break up into small groups (two or three students each) and will work on scenario based problems that will relate the lecture material to practical issues that sales people will see in the field. Two or three groups of students will present their solutions which will be open for class discussion. Like the lecture material these problems will be geared to an appropriate level for sales individuals. The workshop problems taken together will prepare the students to adequately understand client issues and situations and be able to address these situations with appropriate solutions. These problems will address high-end conceptual issues and will not entail any implementation details.
The Storage Networking Sales Professional needs to be able to examine data and information requirements from a business perspective and respond with a solution by working with a team of storage networking professionals including Solutions Architects.
The Storage Networking Sales Professional needs to have a broad knowledge of storage concepts with an understanding of interoperability and storage networking solutions to succeed.
The test and course will cover the topics outlined below from a sales perspective, including value-add propositions that help make the sales professional successful.
Course Format
Instructor Led Lecture & Discussion
Who Should Attend?
- Storage Sales Personnel who need an understanding of current Storage Technologies.
- Anyone who needs to pass the SNIA Qualified Sales Professional exam.
Prerequisites
- A familiarity with traditional networking products
Course Outline
Describe storage performance and data protection strategies including RAID, caching, and connectivity technology
Differentiate between DAS, SAN, NAS, CAS and IP Storage environments
Describe the SNIA Shared Storage Model
Identify standards organizations
Identify disk components (actuate, platter, head, sector, track, zone)
Compare and contract Disk Technologies between ATA, SATA (Serial ATA), SCSI and SAS (Serial Access SCSI)
Describe features and functions of Mid-Tier and High-End Storage Arrays
Describe features of Disk Controllers (cache, protection)
Describe selection criteria for a tiered storage architecture
Describe SCSI (architecture, connections, disks, tapes)
Identify advantages and disadvantages of using SCSI (distance, speed, connectivity and scalability over disk technology)
Describe SCSI as protocol (initiators, targets and logical units)
Demonstrate understanding of SCSI command and operations concepts
Identify implementation parameters (Parallel, FC, iSCSI)
Describe FC SAN general concepts (architecture and basic terms including port types, WWN, components (HBA, Hub, Bridge/Router, Switch, Director, Cable, GBICs, etc.)
Identify advantages and disadvantages of using FC SAN (distance, speed, connectivity and scalability)
Describe Topologies (Point to Point, arbitrated loop, switched fabric)
Describe FC Protocol, service classes, addressing
Describe Fabric based services (virtualization, authentication, file sharing, replication, extension, FAIS)
Given a scenario, identify distance extension considerations (Latency of Equipment, Distance, Network, Retransmission, Bandwidth Reservation, Cost, WAD)
Describe IP storage general concepts (Network storage, block, file, FCIP, iFCP, iSCSI, iSNS, components)
Identify advantages and disadvantages of using IP Storage (distance, speed, connectivity, scalability, security)
Describe iSCSI implementation concepts
Demonstrate understanding of IP Storage based applications (Replication, Boot from network,
Demonstrate understanding of implementation risks (managing configuration, network)
Describe selection criteria for IP Storage Solutions
Describe NAS concepts (filing, components, O/S)
Identify advantages and disadvantages of using NAS technology
Compare and contrast NFS and CIFS protocols
Describe NAS operating system characteristics
Given a scenario, identify of NAS backup and recovery risks
Define Storage Virtualization (abstraction, transparency, taxonomy)
Identify Advantages, Disadvantages and Benefits (both application and physical levels)
Compare Storage Virtualization Approaches (host, network, storage device)
Describe virtualization management strategies (in-band and out-of-band)
Describe Storage Virtualization Taxonomy elements (Block, Disk, Tape, File System, File/Record)
Describe virtualization services (Snap, Copy, Replication)
Identify criteria for selecting virtualization services
Describe Storage Management Components (capacity, configuration, LDM, Storage Network Managers, device managers, integration )
Identify the advantages and disadvantages of effective storage management.
Describe storage management instrumentation points in the context of the SNIA storage object model
Given a scenario, identify SMI-S relationship to managed elements
Describe SMI-S Client and Object Manager relationships
Identify the SMI-S product certification process (ICTP)
Describe Data Management Concepts (Backup & Recovery, Information Lifecycle, )
Compare backup techniques (Network, LAN-free, Snapshot, Application Server-free, Server-free, NDMP, backup to disk, disk to disk, tape virtualization)
Given a scenario, identify backup design trade-off as they relate to Scalability, Manageability, Performance
Given a scenario, identify the advantages and disadvantages in using replica, snapshot and split mirror Disk Backup techniques
Given a scenario, identify how the emergence of SMI-S Policy based management can be an advantage
Given a scenario, identify the role infrastructure resolution in backup recovery and disaster recovery
Given a scenario, identify steps using high availability and disaster recovery in a SAN infrastructure
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Pricing and Schedule
$1195
2 days
Please contact ISA at (508) 655-2600 or
training@softadv.com to get an updated schedule for this course or to arrange a custom, onsite, or
contracted course for your company or group.
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